7 Ways SmarterU LMS Services Outshine Our Competitors

Your LMS is the heart of your learning ecosystem; choosing, implementing, and managing it occupy much of your L&D team’s time and focus. You know that you need an LMS that works for you.

When considering an LMS purchase or upgrade, consider the workflows and day-to-day experience of using and working with that LMS, both for your training admins and for your learners. That means considering LMS services offered by your vendor, because implementing an LMS is not a one-time project — it’s the start of a long-term relationship.

Ideally, that relationship is a partnership with your vendor, who will provide ongoing and occasional LMS support and services that lead to outstanding admin experience, stellar learner experience, and improved results all around.

SmarterU offers a full suite of services and the flexibility to choose a la carte or hand over LMS implementation, automation, and administration to our experts. That’s why our clients tell us they've never worked with a more responsive technology partner. These seven LMS services set SmarterU apart, ensuring that we outshine our competitors.

1. We make it easy to move to online training

With our end-to-end support and consulting services, SmarterU makes moving to an online training approach smooth and easy. We’ll help out, offer advice — or do it for you. Whether you just need help getting started or want white-glove service to manage the entire transition, SmarterU has you covered.

2. Managed implementations mean smooth sailing

Rocket on a launch pad, during a sunset.

Choosing the right implementation team makes all the difference in whether your launch occurs on time, in budget, and without a hitch. Our managed implementations make that happen. An implementation consulting package gives you a dedicated manager to take you through planning and implementing your LMS launch. Start your exploration with a look at our LMS Implementation Guide

3. Friction-free integrations improve the learner experience

Provide learners more than a searchable list of eLearning courses with an LMS that’s integrated with your entire learning ecosystem. SmarterU integrates with a mobile app, microlearning platforms, popular virtual classroom and videoconferencing platforms — and much more. And offering single sign on ensures that learners can access all their learning and performance support resources easily.

4. SmarterU eliminates admin pain points

SmarterU’s robust integrations don’t stop with the learner experience: We offer integrations that solve key bottlenecks and alleviate pain points that training admins universally dislike. Whether you need to integrate eCommerce or test proctoring, deliver learning to a virtual classroom or through a microlearning app, or track data from an LRS or LMS, SMarterU is up for the challenge. Built-in analytics and data visualization tools make it easy to use the data you’re collecting to show ROI and improve your online training. 

5. Automation further eases the admin burden

A training admin faces certain common, but fairly tedious, tasks: Enrollments, sending reminders, generating reports for learners’ managers, managing certification requirements and deadlines … the list goes on. So does the list of automations possible in SmarterU. Ditch time-consuming, repetitive tasks — and focus on developing relevant, engaging training products. 

6. An extra pair of hands — when you need them

Smiling woman with long brown hair wearing a black blazer, holding a clipboard while she converses with another person who's back/shoulder is visible just off to the right

Not all organizations have a dedicated staff of LMS administrators, and they need help with some routine tasks. Or they manage the day-to-day work just fine but need expert help during annual recertifications. Or they’ve built up a backlog of tasks that their stretched-thin staff just never gets to. Whether you need ongoing support with LMS admin tasks or an occasional helping hand, the SmarterU team is ready to jump in. With deep knowledge of your platform and your organization’s needs and goals, our team has the expertise you need, when you need it.

7. A partner for the long haul with stellar customer support

Choosing an LMS with the right features matters … but choosing an LMS vendor who will support you for the years — decades even — that you use the platform is essential. The SmarterU team is in it for the long haul. From selection, through implementation, and onward. Your organization will grow, evolve, and change and your SmarterU LMS will support you every step of the way. With a dedicated Client Success Team, online help, and lightning-fast emergency response, SmarterU’s customer support earns rave reviews.

Learn more about what SmarterU can do for you

Contact us today to find out more about the many ways that the SmarterU team can improve the entire LMS experience, from purchase through implementation and beyond.

  • SU100 – Introduction to SmarterU
  • SU105 – Structuring Your SmarterU Account
  • SU110 – Course Development Options
  • SU115 – Introduction to Online Courses
  • SU120 – Online Courses: Instructional Tasks
  • SU125 – Online Courses: Quizzing and Exams
  • SU130 – Introduction to SCORM Courses
  • SU135 – Introduction to Instructor-led Courses
  • SU140 – User Management
  • SU145 – Progress Reporting
  • SU150 – Maximizing Recall & Retention

Finally, select the Columns you want to see displayed in the final report.

The Filters do the heavy lifting of parsing the data; Columns show you the results.

For example, franchisors could create a team of all “franchisees” across their network to easily report on their progress.Manufacturers could group all employees in a supervisory role, creating a “Leadership” team.A corporate office could create a team of all branch managers in different cities.

To create teams, Admins start by going to their account profile to specify team names.To add a learner to a team, go to the User Dashboard, edit that user, and add them to one or more teams. Learners can be added to to as many teams as is needed.

Control Fraction Quiz Marks
Three options – Precise, Rounded and Truncated

Set Quiz Availability Windows!
Specify the start and end dates and times when a Quiz can be taken.

Updated! Learner Dashboard

  • event & due date calendar
  • course catalogue for self enrollment

New! Instructor led Training Features

  • self-enroll and get placed on the “waiting list” if the session is full
  • ILT sessions visible on the calendar

New! Enrollment Dashboard

  • historical enrollments
  • recommended enrollments
  • mass enrollments
  • and more!

Course Prerequisites
One of our most frequently requested features is now available! Courses can now have one, or more prerequisites.

Home Groups
Just like high school, every learner now has a home room – a “home group.” This allows you to structure and set admin permissions to manage learners based on their home group assignment.

The Waiting List
Got popular instructor-led sessions? New in the Mercury release is the ability to use and manage waiting lists when your sessions are full.

Knowledge Base Templates
Got structured information such as spec sheets? Create templates with exactly the fields you want, including images, tags, etc.

Knowledge Base Permissions
Set and manage permissions – you can control who can view and edit your Knowledge Base – by group, team or individual user.

Knowledge Base Organization
Create folders to organize and group your files, and “drag & drop” files from one folder to another, using our tree view.

Roles & Certifications
Your learners all have a variety of roles in your workplace, and some of those roles may have specific recurring training requirements. Role Management makes scheduled or recurring training easy to manage.

You have the ability to define unlimited roles, each with their own requirements for certifications and ongoing training.

Role Management Dashboard
Use the Role Management Dashboard to easily manage roles and corresponding certifications.

Role Management Calculation
Track training requirements for your certifications, including recertification periods, expiries and automated notifications.

Role Management Automation
Each user can be given one or more role, and their training requirements are automatically determined!

Branded Emails
All SmarterU’s automatically generated email notices will now be branded with your logo and theme.

Google Apps Integration
SmarterU is now integrated with the Google Apps Marketplace for easy Single Sign On.

Team Management
Identify learners with a common theme and associate them as a “team” across groups! Easiest way to label users into teams such as Leadership, Production Worker, etc.

ATTN: IT FOLK

(non-IT Folk, ignore the following)

If you have firewall rules for any of these domains, contact us to get notified of the new IP addresses:

  • aps.smarteru.com
  • marketplace.smarteru.com
  • scorm.smarteru.com
  • api.smarteru.com

Do you have a login portal that uses an A Record instead of a CNAME? Best change it to a CNAME – instructions here.

ATTN: IT FOLK

(non-IT Folk, ignore the following)

If you have firewall rules for any of these domains, contact us to get notified of the new IP addresses:

  • aps.smarteru.com
  • marketplace.smarteru.com
  • scorm.smarteru.com
  • api.smarteru.com

Do you have a login portal that uses an A Record instead of a CNAME? Best change it to a CNAME – instructions here.

ATTN: IT FOLK

(non-IT Folk, ignore the following)

If you have firewall rules for any of these domains, contact us to get notified of the new IP addresses:

  • aps.smarteru.com
  • marketplace.smarteru.com
  • scorm.smarteru.com
  • api.smarteru.com

Do you have a login portal that uses an A Record instead of a CNAME? Best change it to a CNAME – instructions here.

Enrolled Courses

My Timeline

My Waiting Lists
Will appear if users on waiting lists for ILT courses.

My Learning Plans
Enterprise Accounts Only.

Course Catalog
All courses that are set for self-enroll within at least one of the users groups.

All Courses
All courses that the user is allowed to see and enroll in.

The Knowledge Base
If the user has been given permission to access that account’s Knowledge Base.

You have the ability to define unlimited roles, each with their own requirements for certifications and ongoing training.

Track training requirements for your certifications, including recertification periods, expiries and automated notifications.

Each user can be enrolled in one or more role, and their training requirements are automatically derived!

Create your report profile to give each report a unique name and description, and to set its status.

Create your report profile to give each report a unique name and description, and to set its status.

Export your results to a CSV file for easy data analysis!

Our new Knowledge Base

Knowledge Base Video

Learning Plans

Learning Plans – Detail

UPGRADED! Group & Account Level Reports
Several new features added to our already robust Reporting Suite including the ability to specify visibility levels, and adding email addresses as a custom filter.

UPGRADED! ILT Workscreens
Several new features added to our already robust Reporting Suite including the ability to specify visibility levels, and adding email addresses as a custom filter.

NEW! Quick “User-Add” Feature
Admins or users with the proper permissions can quickly add new users by specifying a minimum amount of information for that new user.

NEW! Automated Group Enrollments
You may now include group courses in SmarterU’s recommended enrollments calculation by enabling the course’s Auto-Enroll setting.

New! Time Zone Support
Specify a default account time zone, and a time zone for each of your users. All dates/times will then be automatically converted to the “viewer’s” time zone.

Store Word docs, Excel spreadsheets, PDFs, PPTs, images, videos, audio files, zipped files, and more.

Got structured information such as spec sheets? Create templates with exactly the fields you want, including images, tags, etc.

Create folders to organize and group your files, and “drag & drop” files from one folder to another, using our tree view.

ILT Course Workscreen

ILT Session Workscreen

NEW! Quick “User-Add” Feature!
We’re introducing a new way to create users.

Quick User-Add will be available from the Users menu. Watch for it!

Automated Recommended Enrollments
Ever wish you could automatically enroll learners in one or more courses when they are added to a group?

Now you can, with our Automated Recommended Enrollments!

Anti-Harassment
Banking & Credit Union Operations
Business Essentials
Coaching & Counselling Employees
Communication
Competency Toolkits
Customer Service
Desktop Computer Skills
Diversity
Ethics
Finance
Health & Wellness
Healthcare
Human Resources
Information Technology

Leadership
Management & Supervision
Managing Change
Marketing
Motivation & Personal Development
Presentation & Facilitation Skills
Project Management
Safety & Regulatory Compliance
Sales
Social Media
Team Building
Telephone Skills
Time Management
Video Production
Workplace Violence

Anti-Harassment
Banking & Credit Union Operations
Business Essentials
Coaching & Counselling Employees
Communication
Competency Toolkits
Customer Service
Desktop Computer Skills
Diversity
Ethics
Finance
Health & Wellness
Healthcare
Human Resources
Information Technology

Leadership
Management & Supervision
Managing Change
Marketing
Motivation & Personal Development
Presentation & Facilitation Skills
Project Management
Safety & Regulatory Compliance
Sales
Social Media
Team Building
Telephone Skills
Time Management
Video Production
Workplace Violence

Domain

Old IP

New IP

*.smarteru.com  

206.45.45.3

216.55.210.3

elearning-academy.net

206.45.45.4

216.55.210.4

scorm.smarteru.com

206.45.45.5

216.55.210.5

integrations.smarteru.com

206.45.45.6

216.55.210.6

legacy.smarteru.com

206.45.45.15

216.55.210.15

google-apps.smarteru.com

206.45.45.6

216.55.210.6

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