LMS Features Tour

LMS User Management

Build a foundation for success with SmarterU's powerful user management features that let you manage and organize users, assign permissions, and track activity.

User management that adapts to your training needs

A flexible LMS is your key to organizational success.

SmarterU comes with highly-flexible user management features that let you bring your teams together and assign special permissions to managers.

A fictitious SmarterU user, facing forward and smiling with his arms crossed surrounded by mock-ups of his user profile, user summary, group permissions, account permissions, and the User Quick Add option.

Support all of your users’ training goals

Your LMS is for everyone

Your learners could be a combination of employees, volunteers, students, and external stakeholders. SmarterU supports all their learning needs by providing flexible learner management.

Learner management that scales as your organization grows

Whether you have ten or ten thousand learners, SmarterU LMS can help you manage them.

If your environment has thousands of learners, it can be challenging to keep track of them all. SmarterU LMS can automatically register, provision, and enroll your learners.

From there, you can assign user permissions to trusted users to lend a hand with the management and supervision of all of your learners.

A fictitious SmarterU admin facing forward and smiling with her arms crossed. A mock-up of her user profile is behind her above the User Quick Add UI, and a list of users with a checkmark beside her profile is on her right-hand side.

Quick user add

With SmarterU LMS, you can rapidly add individual learners to your account and set general defaults that apply to all new users.

Mass import

Upload your learner records with their associated data in various file formats and let SmarterU automatically create their user profiles.

Manage waiting lists

Optimize your instructor-led sessions by manually moving learners from a waiting list into sessions with available space.

Track learner activity

View any learner’s progress towards course completion, certificate status, and the amount of time they spend on each course.
An illustration of a fictitious group administrator beside a menu that checks off her user permissions.

Support managers and supervisors with your LMS

With SmarterU, you can give specific users elevated responsibilities by assigning them special permissions.

Give your managers, administrators, instructors, or anyone else responsibilities within your LMS. This way, your team members can continue their duties, be accountable for their supervisees, and assist with various LMS administration tasks.

Account Administrators

Give trusted users permission to manage all aspects of your LMS and let them assist your training efforts.

Managers & Supervisors

Let your managers or supervisors manage sub-accounts, groups, teams, or individual users.

Course Managers

Assign course managers to create courses, perform edits or, updates, and report on specific courses as needed.


Assign instructors in your LMS to manage training sessions, track attendance, and assign grades.

Everyone from your learning program, all in one place

Talk to our learning solutions experts to see how your LMS can accommodate the needs of your learners, managers, and administrators with any training needs.

Your users bring your LMS to life

Choose the best way to add users to your LMS

With SmarterU, you can quickly add users, import large lists of users, or send LMS registration forms. Synchronize your LMS with your other software tools for seamless user data updates.

Add users to your LMS...

Manually add new users in seconds

Configure default information, like team assignment or learning plan selection, to rapidly add new users with all the details you need.

If you need to add a few new LMS users on the fly, you can do this with SmarterU’s Quick User Add feature in mere seconds with minimal effort.

A fictitious SmarterU LMS user, facing forward and smiling with her arms crossed, beside a mock user interface of the “Quick User Add” feature.

Import thousands of users in minutes

Import new users or update your existing users from a single data file.

If you need to add or update many users at once, upload your list of users to your LMS. Then, SmarterU will automatically create new user profiles or modify existing ones. Your entire team could be up-to-date and ready to start training in minutes!

A mock user interface of SmarterU’s user import feature surrounded by illustrations of diverse potential users in circles.

User syncs keep your data consistent

Automatically synchronize user data from another software tool, such as your HRIS.

Let SmarterU LMS automatically synchronize existing user data from another system. Then, your organization will enjoy continuous data consistency between the platforms.

A fictitious learner facing forward and smiling with his arms crossed on the far left-hand side of a light blue oval. The right side of this oval shows a mock user list and an illustration of a laptop with a mock SmarterU interface with two bidirectional arrows between them.

Encourage self-registration

Let learners register for your LMS with a custom sign-up form.

We can create a custom user registration form that you can use to invite new users to your LMS. You choose the required fields, and SmarterU will automatically create a new user profile for every registrant that includes all the information they entered.

A mock user registration form and a mock LMS interface connected by a light blue arrow that represents the form data leading to the LMS.

Automatic user profile creation

If you’re using SSO (single sign-on), SmarterU can create a new user profile upon successful login.

Once your users log in to your LMS through SSO, SmarterU will automatically create a new user profile for them using your account defaults.

An illustration of a laptop with a mock user profile above a close-up of this same mock user profile and beside a mock SSO login window.

Put a face to every user’s name with profiles

With SmarterU’s searchable, filterable, and sortable user profiles, you can find any important information about your users in a flash.

Once you’ve added users to your LMS, find everything you need to know about them in their user profiles. You can also see a quick “preview” of the user’s profile by hovering over their name.

Each user’s profile details can be edited by either the user or an administrator. Some of these details include:

  • Profile photo or image
  • Contact information
  • Assigned learning plans
  • Certifications
  • Enrollment statuses
  • Date of last activity
Two mock user profiles stacked on top of each other beside a fictitious list of user groups. Two of the groups are framed with a square which is attached to an arrow that points out the same user group listed on each profile.

Make a powerful LMS platform part of your team

We want SmarterU to be your LMS. Talk to our learning solutions experts to learn about how you can add us to your team.

Declutter your LMS

Flexible, scalable user organization

You have the flexibility to sort your LMS users into sub-accounts, groups, teams, and organizations, giving you more time to focus on other aspects of your training program.

Organize your users with...


Organize your LMS users into groups to represent subsidiaries, locations, departments, or anything else.

Each group contains users, courses, and learner results. You can auto-enroll batches of learners based on their group, choose which courses are associated with them, and use them to run reports on specific data.

An illustration of a fictitious group administrator in the center of an illustrated map. A menu that indicates the departments she is in charge of is located beside her and there are arrows connecting her to other illustrations of fictitious users elsewhere on the map.

Home Groups

Each user is assigned to a single home group which allows you to deliver a more customized learning experience.

Home groups behave like any other group but with the additional benefits of optional custom branding and unique login pages. These options make them an ideal feature for companies that include multiple subsidiaries.

A mock-up of a fictitious SmarterU user profile behind a zoom-in of the profile’s group settings. The group settings window specifies this fictitious user’s home group.


Sort your LMS users into teams to assign courses, learning plans, and track learners’ enrollments from multiple groups or sub-accounts.

Let users interact, collaborate, and access training from outside their groups or sub-accounts with teams. Teams are also an excellent way to associate users from different groups who play similar roles and facilitate reporting on user and course data from across the LMS.

A mock interface representing SmarterU’s teams menu. There is a list of teams beside it and a fictitious user profile beneath it. Arrows and green highlights indicate that this menu shows the “Training Team” and the fictitious user is a member.


Arrange your users into organizations, giving you the ability to assign, enroll, and report on their training based on their location.

Organizations are a great way to group users when their location is a leading factor in their training needs. Perfect for a userbase that includes volunteers, contractors, customers, and more.

Two fictitious workers facing forward and smiling, one is an installer and the other is a safety inspector. They are standing in front of a mock SmarterU interface that represents their organizations.

Tidy up your user data with SmarterU LMS

Talk to our learning solutions experts to learn how SmarterU helps “sparks joy” with well-managed user data.

Choose who can co-pilot your LMS

Elevate your team’s abilities with user permissions

Your team members play many different roles at your organization. Use SmarterU’s extensive permission system to give everyone access to what they need to do their jobs.

An illustration of a blender mixing together various symbols that represent various SmarterU user permissions.

Make LMS administration a team effort

Delegate managerial and administrative tasks to chosen LMS users with SmarterU’s extensive permission capabilities.

We know that your LMS includes many types of users  using SmarterU for various reasons. SmarterU LMS equips you with robust, highly-flexible user permissions so you can cater to them all.

You can assign users any combination of permissions so they can perform any role you need. Create your perfect permission cocktail (or mocktail!), blended and balanced to your organization’s needs.

Extend your users’ capabilities with permissions...

Extend your LMS management team

Give specific LMS users limited account administration capabilities.

Supplement your full LMS administrators by giving specific users elevated account permissions.

For example, you may allow a user to create new groups in your LMS or assign training to any user from any group without giving them any other account administrator-level permissions.

A mock user profile connected by a blue arrow to a mockup of SmarterU’s account permissions menu.

Every group can have its own administrator

Designate other LMS users as your group managers.

SmarterU LMS lets you delegate group management tasks to users who are not members of your account administration team. You can give these users full administration duties for specific groups or assign them limited management capabilities.

An illustration of a map with a fictitious SmarterU admin in the center. Other fictitious users are scattered around the map with mock group menus to represent the various groups they manage.

Choose who manages your courses

Give specific users control over courses without giving them control over your account or groups.

Your LMS may include training managers, subject matter experts, instructors, course authors, or other users who should be able to control your training content without elevated account permissions. In SmarterU, you can do that with our course-level permissions.

Assign course manager duties to your LMS users and let them enroll learners, edit content, grade quizzes, adjust ILT waiting lists, and report on training. You can assign limited course management capabilities or complete control over courses.

A fictitious course manager looking at a laptop on his desk. A mock-up of a SmarterU menu with his permissions checked is in the lower-left corner and a mock-up of the course builder is in the upper-right corner.

Fine-tune any user’s role with individual permissions

Provide your users with additional permissions alongside their account, group, and course-level permissions.

The number of potential permission combinations is only limited by your imagination. However, SmarterU LMS also provides individual-based permissions that you can assign regardless of the user’s other permissions.

Some of these permissions include:

  • Quiz grading
  • Quiz proctoring
  • Supervisor access
  • Training cost report management
  • Access and edit permissions for specific reports
Two fictitious SmarterU users facing forward and smiling. They are surrounded by a web that connects various symbols that represent different unique user permissions.

Discover your perfect user permission blend

Emulate any organizational structure with the perfect mix of user permissions. Talk to one of our learning solutions experts to find the right blend for you.

Clear visibility into your account activity

Track User Activity

Support your learners and facilitate compliance audits with a clear picture of all user activity.

A fictitious SmarterU user facing forward with her hands on her hips surrounded by various mock-up interfaces including her user profile, learner activity graph, login information records, and enrollment summary.

Audit log

Check SmarterU’s Audit Log for any user-made changes to your courses, learning plans, or groups. The Audit Log will also show which user made these changes and when they made them.

User logins

Track how frequently users are logging into your LMS and view each user’s last login time. This data can help you gauge your organization’s LMS adoption rate and each user’s engagement.

Course activity

Discover the average amount of time it takes your learners to complete certain courses. This information may help you determine whether or not your course is challenging enough.

Certification details

Keep your team compliant by tracking which users are certified, which require certification renewals, and when certificates expire.

Profile changes

Support security or compliance requirements by keeping track of any user-made profile changes that you can vet for accuracy.

Add notes

Add notes to records on your Audit Log to let other LMS administrators know if any unusual user activity is expected.

Your team will love being SmarterU users!

We’re confident that all your LMS users, from account managers to learners, will enjoy their training experience. Hear from a few of the organizations that have found success with SmarterU.

In terms of the product itself, we needed a training solution that would work seamlessly with a large user base. We didn't want a tool that was overly manual or administrative — SmarterU has exceeded our expectations.

Carmel H.
Client since 2020

“It was very clear, looking at the system, that it was one that could grow with us, based on the tiers and numbers of users.“

Sarah B.
High Tide (Meta Growth)
Client since 2018

“I have worked with many other Learning Management Systems and have never used one that is so user friendly. In addition to the ease of use, the support you offer is amazing as well!“

Jamie H.
Rise Broadband
Client since 2017

“I want to thank you for being simply the BEST supplier I've ever worked with.“

Paul P.
Client since 2012
Let us provide you with a custom user sync to minimize the administrative duties required of your LMS. We can integrate your existing user base with your SmarterU account and then create, update, or inactivate your LMS users for you!

Meet some of our SmarterU integration team – David & Thomas

Leader and Software Developer of the Special Projects Group, David Reaburn. A man's photo from the waist up, with a friendly smile and short dirty blonde hair, in a short-sleeve plaid collared button-up shirt.Systems and Services Developer of the Special Projects Group, Thomas Kaio. A man's photo from the waist up, smiling with medium length black hair, wearing a navy and blue striped sweater with a collared shirt beneath.

Learning solutions experts ready to help!

We’re with you each step of the way as we build a relationship and share in the success of your training program!

Industry-leading LMS support!

We get back to you with practical responses that let you move your day forward — in 30 minutes or less.

Schedule a personalized, no-obligation LMS demo!

When you're ready, start the conversation with one of SmarterU's learning solutions experts! We'll help you find the best way forward with training that empowers your employees and achieves your business goals!

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