Moving Training Online? 5 Ways We Ease the Transition

Moving some or all corporate training online is a gargantuan project. For many companies, the COVID-19 pandemic accelerated their transition — adding to the challenges and heightening existing concerns. But transitioning to online training does not need to be a nerve-wracking experience, and you do not have to navigate the journey alone.

When moving to online training, many organizations start by choosing an LMS. That alone can be overwhelming. That’s why we offer our customers help with the entire transition — starting before you select an LMS. Our soup-to-nuts approach is designed to ease your fears and smooth common trouble spots. Here are five ways we help you navigate the process of moving training online — from the decision to offer online training, through your implementation and launch, and beyond.

 1. Start with a Training Audit

Rather than take a piecemeal approach — buying an LMS, hoping it works with your talent management system, trying to add a virtual classroom or microlearning platform later — we encourage customers to develop a strategic plan.

We’ll even help you do it! We’ll study your existing talent management and talent development systems, talk with you about your training and performance needs, and help you plan the transition to online training in a way that makes sense for your organization and budget. We’ll ensure that you choose system components that work together and can grow with your organization. And we’ll be with you throughout the entire journey — anticipating and easing your fears, addressing challenges, and keeping your organization on track to a successful implementation.

2. Choosing an LMS Means Choosing a Training Partner

An LMS — a learning management system — doesn’t exist in a vacuum. It’s a key part of your learning and development ecosystem. It has to integrate easily with your other components, like your HRIS or your talent management system. Some of those components might be vague future plans at the time you choose your LMS, which makes the choice tough: How do you know what you’ll need in three years or five years?

We can guide you past these worries to a solid decision that will anchor your online training for years to come. Our team can help you analyze training needs and workflows to determine what LMS features you need now and are likely to need in the future. We’ll even help you write the RFP you use to select an LMS platform and vendor. This long-term relationship may be one of the most important decisions you make as you transition to online learning. Let us help you make the right LMS choice.

3. Ensure a Smooth Implementation and Launch

A paper cutout of a rocket being held up by 4 different hands.

Your new LMS is probably not a plug-and-play device; some effort is required to integrate it with your existing employee and learning databases and tools. And your training administrators will have to learn how to create and launch training, migrate existing content, add and manage users and enrollments, and so much more.

Our implementation consulting services take the guesswork and anxiety out of your implementation and guide you to a successful, on-time launch. We’ll work with you to create an implementation plan, train your administrators, guide you through configuring your LMS, and help you manage integrations with the rest of your talent management ecosystem.

We’ll ensure your LMS is optimized for your specific needs and learner population, and we’ll automate tasks like sending reports or course reminders. Our team will even help you sync employee and learner data from your HRIS or other systems. Weekly calls or meetings will answer all of your questions and keep the process running smoothly.

4. Your Launch Is Just the Start

Launching your new online training initiative might feel like crossing a finish line … but it’s really just the beginning! Running a new online training program is exciting and challenging — and we’ll be there to help.

For small training departments in particular, the sheer number of ongoing tasks is a bit daunting: You may need to keep on creating new training, manage learner enrollments and credentials, update records, generate reports, and do so much more.

Our managed services take care of it all — or any part of it you need to offload. When your team grows, we’ll train new administrators. We will also handle routine training admin tasks, design and develop training, and continue to consult as your training strategy evolves. Choose individual services or hand off your management to us. Either way, we’ll help you keep your online training program running smoothly.

5. In It for the Long Haul

Looking at the transition to online training or the purchase of an LMS as a single event is misguided. Those significant events are pieces of a broad long-term employee development strategy. And as your partners and consultants, we’ll stick with you.

We’re known for our outstanding customer support. Our SmarterU LMS follows an ambitious schedule of updates and enhancements, many in response to customers’ needs. Our dedicated Client Success Team provides solutions quickly and knows your needs inside and out.

Ready for Your New Online Training Adventure?

With the right partner, transitioning some or all of your corporate training to online training platforms and formats is an exciting new adventure — not a cause for trepidation and lost sleep. Contact us today and learn more about how we can guide you on your journey.

  • SU100 – Introduction to SmarterU
  • SU105 – Structuring Your SmarterU Account
  • SU110 – Course Development Options
  • SU115 – Introduction to Online Courses
  • SU120 – Online Courses: Instructional Tasks
  • SU125 – Online Courses: Quizzing and Exams
  • SU130 – Introduction to SCORM Courses
  • SU135 – Introduction to Instructor-led Courses
  • SU140 – User Management
  • SU145 – Progress Reporting
  • SU150 – Maximizing Recall & Retention

Finally, select the Columns you want to see displayed in the final report.

The Filters do the heavy lifting of parsing the data; Columns show you the results.

For example, franchisors could create a team of all “franchisees” across their network to easily report on their progress.Manufacturers could group all employees in a supervisory role, creating a “Leadership” team.A corporate office could create a team of all branch managers in different cities.

To create teams, Admins start by going to their account profile to specify team names.To add a learner to a team, go to the User Dashboard, edit that user, and add them to one or more teams. Learners can be added to to as many teams as is needed.

Control Fraction Quiz Marks
Three options – Precise, Rounded and Truncated

Set Quiz Availability Windows!
Specify the start and end dates and times when a Quiz can be taken.

Updated! Learner Dashboard

  • event & due date calendar
  • course catalogue for self enrollment

New! Instructor led Training Features

  • self-enroll and get placed on the “waiting list” if the session is full
  • ILT sessions visible on the calendar

New! Enrollment Dashboard

  • historical enrollments
  • recommended enrollments
  • mass enrollments
  • and more!

Course Prerequisites
One of our most frequently requested features is now available! Courses can now have one, or more prerequisites.

Home Groups
Just like high school, every learner now has a home room – a “home group.” This allows you to structure and set admin permissions to manage learners based on their home group assignment.

The Waiting List
Got popular instructor-led sessions? New in the Mercury release is the ability to use and manage waiting lists when your sessions are full.

Knowledge Base Templates
Got structured information such as spec sheets? Create templates with exactly the fields you want, including images, tags, etc.

Knowledge Base Permissions
Set and manage permissions – you can control who can view and edit your Knowledge Base – by group, team or individual user.

Knowledge Base Organization
Create folders to organize and group your files, and “drag & drop” files from one folder to another, using our tree view.

Roles & Certifications
Your learners all have a variety of roles in your workplace, and some of those roles may have specific recurring training requirements. Role Management makes scheduled or recurring training easy to manage.

You have the ability to define unlimited roles, each with their own requirements for certifications and ongoing training.

Role Management Dashboard
Use the Role Management Dashboard to easily manage roles and corresponding certifications.

Role Management Calculation
Track training requirements for your certifications, including recertification periods, expiries and automated notifications.

Role Management Automation
Each user can be given one or more role, and their training requirements are automatically determined!

Branded Emails
All SmarterU’s automatically generated email notices will now be branded with your logo and theme.

Google Apps Integration
SmarterU is now integrated with the Google Apps Marketplace for easy Single Sign On.

Team Management
Identify learners with a common theme and associate them as a “team” across groups! Easiest way to label users into teams such as Leadership, Production Worker, etc.

ATTN: IT FOLK

(non-IT Folk, ignore the following)

If you have firewall rules for any of these domains, contact us to get notified of the new IP addresses:

  • aps.smarteru.com
  • marketplace.smarteru.com
  • scorm.smarteru.com
  • api.smarteru.com

Do you have a login portal that uses an A Record instead of a CNAME? Best change it to a CNAME – instructions here.

ATTN: IT FOLK

(non-IT Folk, ignore the following)

If you have firewall rules for any of these domains, contact us to get notified of the new IP addresses:

  • aps.smarteru.com
  • marketplace.smarteru.com
  • scorm.smarteru.com
  • api.smarteru.com

Do you have a login portal that uses an A Record instead of a CNAME? Best change it to a CNAME – instructions here.

ATTN: IT FOLK

(non-IT Folk, ignore the following)

If you have firewall rules for any of these domains, contact us to get notified of the new IP addresses:

  • aps.smarteru.com
  • marketplace.smarteru.com
  • scorm.smarteru.com
  • api.smarteru.com

Do you have a login portal that uses an A Record instead of a CNAME? Best change it to a CNAME – instructions here.

Enrolled Courses

My Timeline

My Waiting Lists
Will appear if users on waiting lists for ILT courses.

My Learning Plans
Enterprise Accounts Only.

Course Catalog
All courses that are set for self-enroll within at least one of the users groups.

All Courses
All courses that the user is allowed to see and enroll in.

The Knowledge Base
If the user has been given permission to access that account’s Knowledge Base.

You have the ability to define unlimited roles, each with their own requirements for certifications and ongoing training.

Track training requirements for your certifications, including recertification periods, expiries and automated notifications.

Each user can be enrolled in one or more role, and their training requirements are automatically derived!

Create your report profile to give each report a unique name and description, and to set its status.

Create your report profile to give each report a unique name and description, and to set its status.

Export your results to a CSV file for easy data analysis!

Our new Knowledge Base

Knowledge Base Video

Learning Plans

Learning Plans – Detail

UPGRADED! Group & Account Level Reports
Several new features added to our already robust Reporting Suite including the ability to specify visibility levels, and adding email addresses as a custom filter.

UPGRADED! ILT Workscreens
Several new features added to our already robust Reporting Suite including the ability to specify visibility levels, and adding email addresses as a custom filter.

NEW! Quick “User-Add” Feature
Admins or users with the proper permissions can quickly add new users by specifying a minimum amount of information for that new user.

NEW! Automated Group Enrollments
You may now include group courses in SmarterU’s recommended enrollments calculation by enabling the course’s Auto-Enroll setting.

New! Time Zone Support
Specify a default account time zone, and a time zone for each of your users. All dates/times will then be automatically converted to the “viewer’s” time zone.

Store Word docs, Excel spreadsheets, PDFs, PPTs, images, videos, audio files, zipped files, and more.

Got structured information such as spec sheets? Create templates with exactly the fields you want, including images, tags, etc.

Create folders to organize and group your files, and “drag & drop” files from one folder to another, using our tree view.

ILT Course Workscreen

ILT Session Workscreen

NEW! Quick “User-Add” Feature!
We’re introducing a new way to create users.

Quick User-Add will be available from the Users menu. Watch for it!

Automated Recommended Enrollments
Ever wish you could automatically enroll learners in one or more courses when they are added to a group?

Now you can, with our Automated Recommended Enrollments!

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Banking & Credit Union Operations
Business Essentials
Coaching & Counselling Employees
Communication
Competency Toolkits
Customer Service
Desktop Computer Skills
Diversity
Ethics
Finance
Health & Wellness
Healthcare
Human Resources
Information Technology

Leadership
Management & Supervision
Managing Change
Marketing
Motivation & Personal Development
Presentation & Facilitation Skills
Project Management
Safety & Regulatory Compliance
Sales
Social Media
Team Building
Telephone Skills
Time Management
Video Production
Workplace Violence

Anti-Harassment
Banking & Credit Union Operations
Business Essentials
Coaching & Counselling Employees
Communication
Competency Toolkits
Customer Service
Desktop Computer Skills
Diversity
Ethics
Finance
Health & Wellness
Healthcare
Human Resources
Information Technology

Leadership
Management & Supervision
Managing Change
Marketing
Motivation & Personal Development
Presentation & Facilitation Skills
Project Management
Safety & Regulatory Compliance
Sales
Social Media
Team Building
Telephone Skills
Time Management
Video Production
Workplace Violence

Domain

Old IP

New IP

*.smarteru.com  

206.45.45.3

216.55.210.3

elearning-academy.net

206.45.45.4

216.55.210.4

scorm.smarteru.com

206.45.45.5

216.55.210.5

integrations.smarteru.com

206.45.45.6

216.55.210.6

legacy.smarteru.com

206.45.45.15

216.55.210.15

google-apps.smarteru.com

206.45.45.6

216.55.210.6

Pamela S. Hogle portrait - woman with short hair, wearing glasses and smiling at the camera

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