How can I view my learners' training history?

Mark is a fantastic employee. He excels at his tasks, exceeds client expectations, and works well with the rest of the team. Unfortunately, last week Mark made a mistake that resulted in a workplace accident. Now there is an investigation and, as the company’s Training Manager, you’re being asked what kind of training was provided. Did Mark complete it? Pass it? When was it done?  

Within SmarterU LMS, generating a transcript of all of the courses a learner has been assigned is quick and easy. 

Other situations where you may need to view your learner's training history include:

  • When gathering information for an auditor or compliance officer
  • When viewing a new employee’s progress through their onboarding training
  • When determining if an employee has completed the requisite training to be promoted or take on new responsibilities 

How can I view a learner’s training history?

To view all of a learner’s assigned training (past and current): 

  1. Navigate to the Users Dashboard
  2. Select the learner’s name in the grid to view their user profile.  
  1. Open the Course Enrollments accordion.
  1. Click Go to Enrollment Report

This button will open an Enrollment Report pre-filtered to show the learner’s assigned training. 

The report will include information such as 

  • The name of each assigned course 
  • When each course was assigned
  • When each course was started
  • The learner’s completion status in each course
  • The learner’s progress in online courses 
  • The learner’s final grade in graded courses 
  • And more 

If you don’t want to navigate through the user’s profile, you can also get the same information by running a custom Enrollment Report.

By navigating to this report through Mark’s user profile, we were able to see some high-level details before drilling into the report. In addition, we didn’t have to add any filters to the report — the system did it for us.

To focus on specific information, you can apply filters and customize the columns that are displayed. 

For example, you can add a Completed Date filter to update the report to only show courses completed during a specific period, such as the past year. 

Using the Actions dropdown, you can also export the report as an XLS or CSV file. This format makes it easy for people outside your SmarterU account — such as auditors — to view the report. 


Need even more details? You can click the progress percentage shown in the report to open a course transcript for any online courses. From this course-specific transcript, you can see what slides the learner viewed and for how long. You can also uncover more information about quizzes in the course, including how many times the learner took each quiz and their grade after each attempt. The course transcript can also be downloaded as a PDF which makes it easy to provide to third-party auditors and compliance officers.

As you can see, SmarterU allows you to see all of the training a learner has taken effortlessly. Thankfully, our report showed that Mark completed all of his required training shortly after it was assigned. Without this data, it would have been difficult to determine if Mark’s training — or lack thereof — had contributed to the accident. 

Questions about generating your reports? Contact us at

Find more great content related to:

No items found.

Did you enjoy this post? Share the love (and knowledge)!

Want more SmarterNews? Subscribe to our blog!

Want to learn more?

Want more LMS insights?

We know we can solve your training pain. Take our LMS feature tour and check out how our solutions have helped other organizations find success.

Learning solutions experts ready to help!

We’re with you each step of the way as we build a relationship and share in the success of your training program!

Industry-leading LMS support!

We get back to you with practical responses that let you move your day forward — in 30 minutes or less.

Schedule a personalized, no-obligation LMS demo!

When you're ready, start the conversation with one of SmarterU's learning solutions experts! We'll help you find the best way forward with training that empowers your employees and achieves your business goals!

Craig Weiss Group 2021 Platinum Pick Award
Craig Weiss Group Customer Excellence Pledge badge
#19 of the top 20 Learning Management Systems in the world in 2023 according to The Craig Weiss Group
Training Industry 2022 Watchlist Learning Management System award
SmarterU LMS is a top 15 all-purpose learning system according to Talented Learning 2023 list by John Leh

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.