Evolve your call center training with our powerful LMS!

Harness our LMS for training your call center agents with powerful administration and automation features for a complete employee training experience.

SmarterU learning experts are here to solve your toughest call center training challenges. Our industry-leading team will successfully guide your training program launch and meet your training goals!

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4.8/5

"I want to thank you for being simply the BEST LMS supplier I've ever worked with."

Paul P.
Manulife
Client since 2012

"The customer service that SmarterU provides has been excellent. When the system doesn't meet our needs, SmarterU listens to us and provides solutions."

Jill B.
Sunwing Travel Group
Client since 2011

"SmarterU's team is always friendly and eager to hop on a call to help."

Mehran M.
Nulogy
Client since 2015

"In terms of the product itself, we needed a training solution that would work seamlessly with a large user base. SmarterU has exceeded our expectations."

Carmel H.
Dealer-FX
Client since 2020

SmarterU LMS excels with call center agent training!

Easy to use

Our user interface will delight your learners, managers, and administrators alike

Enjoyable

Create, deploy, and measure training on SmarterU LMS to achieve your goals

Engaging

Improve engagement with gamification, interactivity, and compelling courses

Empowering

Make your learners accountable for training and celebrate their achievements

We enjoy using the SmarterU LMS, but the key difference in our minds is the teamwork and partnership we have with SmarterU, which makes all the difference in the world.

We recommend SmarterU and Neovation to anyone wanting to have an LMS provided by a company that respects you and treats you as family and not a customer.

Anthony S.
InMotion
Client since 2018
A collage of four images. The background image shows four separate styles of SmarterU course tiles. Overlapped slightly to the left side is a screenshot of a SmarterU leaderboard. To the bottom-right of the leaderboard is a small shot of the SmarterU Actions pie chart as seen on the admin dashboard. To the top-right of the leaderboard is a small circle showing a cheerful woman holding a pair of eye glasses in her hand, while smiling at something on her laptop.

Is SmarterU the LMS software for you?

Let us help you determine if SmarterU LMS is the right learning management system for your organization! We'll start with a free, no-obligation, no-pressure 20-minute consultation where we can answer all of your immediate questions!

Why use our LMS for call center training courses?

When you're shopping for an LMS, you must find software that meets your call center training needs now and in the future. We'll show you what that looks like!

Solve your training administration "pain points"
SmarterU’s flexible automation features will help make your training administrators’ job easier by eliminating common bottlenecks and frustrations.
Powerful features help reduce the effort to launch
Our fully-featured enterprise LMS handles it all, from enrollments to learning plans and gamification to analytics, for a smooth training launch, every time.
Import all SCORM, AICC, or xAPI courses
Our LMS is compliant with all standard course authoring technologies. It's easy to upload your courses and offers one-click launching to learners.
Create outstanding blended learning experiences
Get the tools you need to coordinate, manage and track both your live and webinar training sessions creating a perfect blend of highly engaging training.
Dynamic gamification and social incentive options
Points, leaderboards, and other peer-to-peer social learning features that produce natural accountability for each employee in your training program.
Customizable reporting to measure progress
Use real-time dashboards to find the data you need to make smart business decisions and design custom reports with ease using our drag n’ drop report builder.
SmarterU LMS unifies your training strategy
Increase employee satisfaction with user-friendly LMS as the centerpiece of a coherent, integrated online training and talent management ecosystem.
An LMS that scales as your  team grows
No matter your vertical or type of training our LMS will scale with your team’s growth – from onboarding to compliance and front-line to the C-suite.
Our robust training solution lets you do it all
Meet the training needs of your entire organization from a single piece of software that also offers flexibility and customization your company craves.
Custom LMS course creation services
Transform your training content into something magical! Let our custom course designers take the wheel and give you professional-grade courses without the hassle.
Business-savvy LMS implementation experts
With decades of Learning & Development experience blended with our business knowledge and experience is a recipe for success, every time!
Everything you need from an LMS... but smarter!
SmarterU is backed by the best support, but also gives you access to our team of course builders, instructional designers, and eLearning experts at Neovation!

Solve training needs at your organization with a powerful LMS!

Learn more about our world-class support, expert LMS implementation, and outstanding learner experience by booking a SmarterU demo today!

Get the world’s most responsive client success team in your corner

Our Client Success team has helped hundreds of organizations just like yours successfully implement and launch their LMS

  • Lean on our decades of experience in the learning and development space to help your organization drive your implementation process forward
  • Level up your LMS administrators with programs and services designed to help them get the most from SmarterU
  • After your LMS launches, our industry-leading support team will help you with practical, useful answers to any questions you have, letting you move your day forward — in 30 minutes or less
Cheerful, smiling customer service representative wearing a headset. She has long, straight brown hair and is wearing a white button-up. In the background, there are blurred out images of other customer service reps.

Call center training with an LMS made powerful

Your LMS is the heart of your online training program. Check all the boxes of your training administrators, create positive impact on your employees, and demonstrate training ROI and effectiveness with performance-based results.

LMS course authoring
Build or import course content with SmarterU’s integrated course builder or automatic PPT-to-SCORM converter.
Custom learner pages
Give your learners the perfect LMS experience that’s built for them by tailoring their interface to their training needs.
Custom reporting
Customize beautiful reports and gather insights with dashboards that highlight your training program’s ROI.
Intelligent integrations
SmarterU works with the other software that makes your eLearning environment great, including your HRIS, CRM, ERP, and more.
eCommerce integrations
Sell SmarterU courses on your eCommerce platform, whether it’s Shopify, WordPress WooCommerce, PayPal, or others.
Gamification
Add a source of extrinsic motivation to your LMS to drive engagement with your training program using points and leaderboards.
LMS implementation
Let our experienced implementation specialists guide your organization through a successful LMS launch and beyond.
Knowledge base
Organize all of your training resources, including product sheets and forms, into one centralized repository in your LMS.
LMS managed services
Let the SmarterU team act as your LMS administrator on a temporary or permanent basis to help reach your training goals.
Multilingual
Your LMS speaks your learners’ language. SmarterU supports ten languages you can offer your training program with.
Quizzes and exams
Test your learners with SmarterU's customizable quiz and exam creation features, which includes proctoring options.
Scalable training
Whether you need to deliver training to 100 or 100,000 LMS users, SmarterU scales with your organization’s growth.
SCORM, AICC, xAPI-compliant
Upload and SCORM, xAPI (TinCan), AICC, or CMI5 courses to your LMS and let your learners enjoy one-click launching.
Social learning
Embrace the power of social learning by letting your learners, training managers, and instructors interact in your LMS.
Automated learning plans
Bundle frequently taken courses and actionable items into a learning plan and assign the whole pack to your learners!
Learner management
Quickly add your learners to your LMS and enroll them into required training with bulk imports and group enrollments.

Learning solutions experts ready to help!

With you each step of the way as we build a relationship and share in the success of your training program!

Industry-leading LMS support!

We get back to you with practical responses that let you move your day forward — in 30 minutes or less.

Schedule a personalized, no-obligation LMS demo!

When you're ready, start the conversation with one of SmarterU's learning solutions experts! We'll help you find the best way forward with training that empowers your employees and achieves your business goals!

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