Recover or Reset
It's happened to all of us. There are days when we just can't remember which of the countless passwords that we use is the one to access SmarterU. Have no fear, you (or your users) can be up and running in no time.
Recovering Your Own Password
All SmarterU users can recover their own password by clicking the forgot password? link that's located on the Login page.
Resetting a User's Password
You also have the option to reset a user's password for them.
From the View Users page, click the user's name. On the page that displays the user's information, just click the Edit User Info button and you'll be able to change their password for them.
Exam Proctoring in 3 Easy Steps
There may come a time when you want to have someone monitor learners while they take an exam. If you find yourself in this situation, you'll want to take advantage of SmarterU's proctoring feature.
You can enable exam proctoring in three easy steps.
1: Enable Course Proctoring
The first step is to check the course's Enable Proctoring setting that's located in the Proctoring section of the Course Info page.
This setting allows you to enable proctoring for any quiz tasks in the course.
2: Enable Proctoring for the Quiz
Next, you'll want to enable proctoring for a quiz by checking the quiz task's Enable Proctoring setting. This setting is located in the quiz task's General Preferences section.
3: Enter the Proctor Code
When a learner is ready to take a quiz that requires proctoring, you'll need to run the Proctor Report to determine the proctor code for the course and learner. To allow a learner to take a quiz, enter the proctor code when the learner is prompted.
Get It Today
Proctoring is a special component of SmarterU that is not included in the basic system. Contact support@smarteru.com to learn how you can get in on the action.
Tracking Learner Progress
SmarterU makes it almost effortless to keep your fingers on the pulse of your learners' course progress.
Project-Level Notification
For those who want to know when a learner completes a course in a project, you can specify their email addresses in the project's settings.
Task-Level Notification
If you're looking for interim updates, you can configure any task to send a notification after learners complete the task.
To do this, select the task's Send Completion Notification checkbox. You'll then have the option to email the project contact and/or custom contacts.
Dig Into the Data
The Learner Report lets you view learners' progress at any time.
The report's filters give you control for which learners should be included in the results. Using the report's powerful drill-down capabilities you can quickly see which tasks the learner has completed. It's that easy!
No Need to Choose
Can't decide which option you prefer? Use all of them!
Contact Cards
We know your time is precious and added the contact card feature with that in mind. SmarterU's contact card feature looks simple but is incredibly powerful.
Instant Viewing
Contact cards make it easy for you to skim basic user information by hovering over user names anywhere in SmarterU.
If you need a summary of their course progress simply click the arrow in the contact card.
One-Click Reporting
Clicking on any of the numbers in the contact card's course summary automatically runs the Learner Report. No need to manually specify the learner or course progress for the report!
Powerful Quiz Enhancements
SmarterU's quiz task has been expanded to allow for proctoring and automation of marking long answer questions.
Proctoring
SmarterU's new proctoring feature gives you the ability to enable proctoring for a course.
When the course's Enable Proctoring setting is selected, you can choose to enable proctoring at the quiz level.
Proctors can run the new Proctor Report to access proctor codes.
Long Answer Question Marking Automation
The long answer marking automation feature notifies potential markers when there is a quiz with long answer questions needing to be marked.
To support this feature, numerous settings have been added to quiz tasks.
Get Started
Proctoring and long answer marking automation are special components of SmarterU and are not included in the basic system.
To start using these features, contact support@smarteru.com to upgrade your account.
